“Service Portfolio Management” Package

What are the actual IT systems in question, and in what business processes are they supposed to be used? What are the involved applications, systems and infrastructures? Who will be providing the services, and what are their features and costs? The “Service Portfolio Management” package pursues a clear definition of the services to be offered and the associated internal and external service components, i.e. a service architecture and a service catalogue in coordination with the involved departments.

All existing and future IT services should be concretely represented in a service architecture blueprint. The service portfolio manages the entire service life cycle from development to efficient operation.